Help Desk Support

Service Description

Edgevally provides valuable IT outsourcing support through on-location appointments, remote monitoring of your technology infrastructure, and the prompt service of our 24-hour Help Desk. Handled by Certified Network Engineers, our Help Desk promptly responds to the requests of our New Jersey clients, using proven ticketing and issue resolution processes to see your problem to its solution. Remote screen access enables instant issue clarity, while careful tracking helps identify and prevent future problems.